Terms of Service

1. Agreement to Terms

By accessing or using Napplied AI ("we," "our," or "us"), including our website, mobile applications, persona intelligence, job board, and hiring workflow services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms apply to all users of the Service, including job seekers, employers, recruiters, and visitors to our platform.

2. Description of Service

Napplied AI is a swarm intelligence platform for modern hiring that:

• Enables job seekers to build verified personas from resume, LinkedIn, GitHub, and AI sessions with trust scores
• Matches job seekers with relevant employment opportunities using intelligent agents
• Helps employers run progressive hiring workflows — source, analyse, interview, and hire
• Provides AI agents for job searching, candidate screening, and interview assistance (including Morpheus)
• Offers tools and services to streamline the hiring and job search process

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

3. User Accounts

3.1 Account Creation

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information as needed
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Types

• Job Seeker Accounts: For individuals building a verified persona and seeking employment
• Employer Accounts: For companies and organizations running hiring workflows
• Recruiter Accounts: For recruitment professionals and agencies

4. User Conduct and Prohibited Activities

You agree not to:

• Provide false, misleading, or fraudulent information in your profile or applications
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Interfere with or disrupt the Service or servers connected to the Service
• Attempt to gain unauthorized access to any portion of the Service
• Use automated systems (bots, scrapers) to access the Service without permission
• Harass, abuse, or harm other users
• Post discriminatory, offensive, or illegal content
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service to compete with us or build a similar service

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of content you submit to the Service (resumes, profiles, job postings, etc.). By submitting content, you grant us:

• A worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content to provide and improve the Service
• Permission to use your content for AI training and matching purposes
• The right to share your content with relevant employers (for job seekers) or candidates (for employers) as part of the matching process

5.2 Our Intellectual Property

The Service, including its design, features, AI algorithms, swarm intelligence systems, software, and content, is owned by Napplied AI and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

7. Payment Terms

7.1 Subscription Fees

Certain features of the Service require payment. You agree to:

• Pay all fees associated with your subscription plan
• Provide accurate payment information
• Authorize us to charge your payment method for recurring subscriptions
• Pay applicable taxes

7.2 Refunds

Refund policies vary by subscription plan. Generally, we offer prorated refunds for unused portions of subscriptions cancelled within the refund period. Contact support@napplied.com for refund requests.

7.3 Free Services

Job seekers may use basic features of the Service free of charge. We reserve the right to modify or discontinue free features at any time.

8. Disclaimers and Limitations of Liability

8.1 Service "As Is"

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure.

8.2 No Employment Guarantee

We do not guarantee job placement, employment, or hiring outcomes. We are a matching platform, not an employment agency. Employers make their own hiring decisions.

8.3 Limitation of Liability

To the maximum extent permitted by law, Napplied AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

9. Indemnification

You agree to indemnify, defend, and hold harmless Napplied AI and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

10.2 Termination by Us

We may suspend or terminate your account if you:

• Violate these Terms or our policies
• Engage in fraudulent or illegal activity
• Fail to pay required fees
• Abuse or misuse the Service

10.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your account and associated data, subject to our data retention policies and legal requirements.

11. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through:

• Good Faith Negotiation: We encourage you to contact us first to resolve any issues
• Arbitration: If negotiation fails, disputes will be resolved through binding arbitration in accordance with applicable arbitration rules
• Governing Law: These Terms are governed by the laws of India, without regard to conflict of law principles

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.